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Showing posts from November, 2017

Visa Chargeback Reason Code 83 Understanding

Visa Chargeback reason code 83 is used when there is a complaint from cardholder that he or she neither participated in transaction nor authorized it, and approval wasn’t obtained at the time of the transaction. Card no present transaction can be applied to internet healthcare transactions, mail orders, advance payments, telephone orders, and more. The main reasons for this chargeback are: Merchant charged an account which was used fraudulently Cardholder wasn’t able to recognized name of merchant on the billing statement Visa Chargeback Code 83 Reasons A common cause of card, not present transactions hackers who use fraudulent account numbers, which means processing card not present transaction without an authorized request. It is also caused by the owner of the card not able to recognized purchase on the billing statement.Merchant’s name may not be displayed properly, and the customer thinks it as a fraudulent transaction. Preventing Chargeback code 83 If you want to...

Tips to Fight Chargeback Reason-Non-Receipt of Goods or Services

Overview: The Cardholder or authorized person did not receive the merchandise or services at the location agreed with the merchant by the agreed date Chargeback of this Reason occurs (Non-Receipt of Goods or Services) when a customer claims they have paid for items that were to be delivered from your establishment but have not yet been received or that the order was cancelled by the cardholder in result of not receiving the goods or services by the expected delivery date (or the former were unavailable for pick-up). For more understanding link with an Example: Ashley order a product from an e-commerce website, Merchant mentioned on Website that they deliver Product within 15 days but somehow Ashley didn’t get the product nor prior notification from Merchant side, Now Ashley is able to dispute a Chargeback as a Reason- Non-Receipt of Goods or Services. The most common issues for this type of chargebacks occur: Services not provided to the Customer. Merchandise/Goods...

Explanation of Chargeback Reason-Non-Receipt of Goods or Services

Overview: The Cardholder or authorized person did not receive the merchandise or services at the location agreed with the merchant by the agreed date Chargeback of this Reason occurs (Non-Receipt of Goods or Services) when a customer claims they have paid for items that were to be delivered from your establishment but have not yet been received or that the order was cancelled by the cardholder in result of not receiving the goods or services by the expected delivery date (or the former were unavailable for pick-up). For more understanding link with an Example: Ashley order a product from an e-commerce website, Merchant mentioned on Website that they deliver Product  within 15 days but somehow Ashley didn’t get the product nor prior notification from Merchant side, Now Ashley is able to dispute a Chargeback as a Reason- Non-Receipt of Goods or Services. The most common issues for this type of chargebacks occur: Services not provided to the Customer. Merchandise/Good...